What Should I Do if My Assessment Isn’t Working?

Solve load times, error messages, and test issues with these quick fixes

If you're encountering issues with assessment load times, seeing error messages, or if your test isn't working properly, please follow these steps for a potential fix:

1. Ensure you're using the latest version of your browser. QuantHub assessments are compatible with popular browsers like Chrome, Safari, and Firefox.
2. Disable any browser extensions, as they might be interfering with the assessment.
3. Close any other open tabs or programs that might affect the assessment's performance.
4. Refresh the page to see if the issue resolves.
5. We recommend taking our assessments on a computer, not a mobile device like a phone or tablet, to ensure the best experience possible.

If you're still experiencing issues with your assessment, please contact support@quanthub.com .